MyChart
Reviews
Star rating
Rank in Patient Engagement
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 37.5% |
| Mid-Market | 12.5% |
| Enterprise | 50.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 1 | 3.5 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Convenient Scheduling and Results Access, but Occasional Delays and Early Result Concerns
“Convenient and easy to communicate with provider along with seeing test results and schedule appointments.”
Revolutionized my care
“It allows for 1 stop shopping of all my medical needs. I can communicate with my Dr through the app for most things and can even do video visits!”
MyChart - through eyes of a patient and a provider's personnel
“The ability to message quickly between patient and providers and their care team, previously due to hipaa, there was a lot of phone tag involved. In addition, accessing your own medica mecords was a huge nuisance and very timely with most practices. Having instant access to you l”