G2 Vendor Directory

MSP360 RMM vs. Syncro

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Syncro

by Syncro Technologies Inc.

Overall rating4.44.5
Review count56564
Ease of use8.99.0
Ease of setup9.18.9
Quality of support9.18.7
Meets requirements8.68.9
NPS61.81818267.49556
Small Business87.5%89.0%
Mid-Market12.5%10.0%
Enterprise0.0%1.0%
Total page views2443,336
Total LLM citations1,10414,162

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support