G2 Vendor Directory

MSP360 RMM vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

LogMeIn Resolve

by GoTo

Overall rating4.44.3
Review count56474
Ease of use8.99.1
Ease of setup9.19.0
Quality of support9.18.9
Meets requirements8.69.1
NPS61.81818255.201699
Small Business87.5%35.5%
Mid-Market12.5%43.1%
Enterprise0.0%21.4%
Total page views2441,211
Total LLM citations1,1045,616

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features