G2 Vendor Directory

MSP360 RMM vs. Barracuda for MSPs

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Barracuda for MSPs

by Barracuda

Overall rating4.44.1
Review count5647
Ease of use8.98.6
Ease of setup9.18.6
Quality of support9.18.2
Meets requirements8.68.4
NPS61.81818252.631579
Small Business87.5%82.2%
Mid-Market12.5%15.6%
Enterprise0.0%2.2%
Total page views244249
Total LLM citations1,104266

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Barracuda for MSPs

Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.

Pros

  • Community Support
  • Customer Support
  • Community Engagement
  • Automation
  • Customer Satisfaction
  • Features