MSP360 Backup vs. CrashPlan SMB
A side-by-side comparison based on G2 review data.
| Metric | MSP360 Backup | CrashPlan SMB |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 556 | 415 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 9.0 | 8.8 |
| Quality of support | 8.8 | 9.1 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 73.840445 | 65.847666 |
| Small Business | 82.0% | 31.3% |
| Mid-Market | 14.0% | 35.0% |
| Enterprise | 4.0% | 33.7% |
| Total page views | 684 | 330 |
| Total LLM citations | 6,719 | 1,519 |
MSP360 Backup
MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits.
- Ease of Use
- Backup Solutions
- Customer Support
- Features
- Easy Setup
- Backup Frequency
CrashPlan SMB
CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers.
- Backup Solutions
- Ease of Use
- Backup Frequency
- Cloud Backup
- Reliability
- Centralized Management