G2 Vendor Directory

Motadata ServiceOps vs. Kilter

A side-by-side comparison based on G2 review data.

MetricMotadata ServiceOps

by Mindarray Systems

Kilter

by BackBox

Overall rating4.54.5
Review count47202
Ease of use9.49.4
Ease of setup9.39.0
Quality of support9.69.5
Meets requirements9.39.5
NPS73.33333377
Small Business12.8%32.7%
Mid-Market63.8%28.1%
Enterprise23.4%39.3%
Total page views644653
Total LLM citations2120

Motadata ServiceOps

Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.

Pros

  • Tracking
  • Asset Management
  • Tracking Changes
  • Ease of Use
  • Monitoring
  • Simple

Kilter

More than 500 enterprises worldwide trust Kilter by BackBox as their network cyber resilience platform. Kilter includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. Kilter empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, Kilter ensures that automations deliver consistent, reliable outcomes.

Pros

  • Automation
  • Ease of Use
  • Backup
  • Time-saving
  • Features
  • Backup Management