G2 Vendor Directory

monday service vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

Metricmonday service

by monday.com

LogMeIn Resolve

by GoTo

Overall rating4.44.3
Review count273474
Ease of use8.99.1
Ease of setup8.89.0
Quality of support8.58.9
Meets requirements8.89.1
NPS59.84848555.201699
Small Business35.9%35.5%
Mid-Market52.0%43.1%
Enterprise12.1%21.4%
Total page views2,4291,211
Total LLM citations5,6335,616

monday service

monday service is an AI-powered enterprise service management platform built to help organizations scale service without adding headcount or complexity. With built-in AI, monday service helps teams triage, route, and resolve requests faster across IT, HR, Operations, Finance, and more. Instead of relying on manual handling or static workflows, AI helps service teams execute work efficiently - reducing repetitive effort while ensuring complex cases are handled with the right level of oversight.

Pros

  • Ease of Use
  • Efficiency
  • Automation
  • Organization
  • Features
  • Customizability

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features