monday CRM vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | monday CRM | Zoho CRM |
|---|---|---|
| Overall rating | 4.5 | 4.1 |
| Review count | 1,885 | 2,956 |
| Ease of use | 9.0 | 8.5 |
| Ease of setup | 8.7 | 8.3 |
| Quality of support | 8.7 | 8.0 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 67.566109 | 38.596491 |
| Small Business | 73.9% | 61.6% |
| Mid-Market | 23.0% | 32.3% |
| Enterprise | 3.0% | 6.1% |
| Total page views | 7,325 | 8,329 |
| Total LLM citations | 48,088 | 129,821 |
monday CRM
The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.
- Ease of Use
- Integrations
- Automation
- Customizability
- Intuitive
- Features
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful