G2 Vendor Directory

monday CRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

Zoho CRM

by Zoho

Overall rating4.54.1
Review count1,8852,956
Ease of use9.08.5
Ease of setup8.78.3
Quality of support8.78.0
Meets requirements8.88.6
NPS67.56610938.596491
Small Business73.9%61.6%
Mid-Market23.0%32.3%
Enterprise3.0%6.1%
Total page views7,3258,329
Total LLM citations48,088129,821

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful