G2 Vendor Directory

monday CRM vs. Ricochet360

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

Ricochet360

by Speed to Contact

Overall rating4.54.4
Review count1,88523
Ease of use9.09.3
Ease of setup8.79.6
Quality of support8.79.1
Meets requirements8.88.8
NPS67.56610957.142857
Small Business73.9%36.4%
Mid-Market23.0%59.1%
Enterprise3.0%4.5%
Total page views7,325177
Total LLM citations48,088381

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

Ricochet360

Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

Pros

  • Lead Management
  • Easy Integration
  • Ease of Use
  • User-Friendly
  • User Experience
  • Easy Setup