G2 Vendor Directory

monday CRM vs. EngageBay

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

EngageBay

by EngageBay Inc

Overall rating4.54.6
Review count1,885792
Ease of use9.09.2
Ease of setup8.79.2
Quality of support8.79.5
Meets requirements8.89.4
NPS67.56610988.431877
Small Business73.9%69.4%
Mid-Market23.0%29.0%
Enterprise3.0%1.7%
Total page views7,3254,682
Total LLM citations48,0882,348

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features