G2 Vendor Directory

monday CRM vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

Creatio AI CRM

by Creatio

Overall rating4.54.6
Review count1,885383
Ease of use9.09.1
Ease of setup8.78.5
Quality of support8.79.2
Meets requirements8.89.2
NPS67.56610980.177515
Small Business73.9%42.3%
Mid-Market23.0%43.7%
Enterprise3.0%14.0%
Total page views7,3252,028
Total LLM citations48,0880

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options