monday CRM vs. Capsule CRM
A side-by-side comparison based on G2 review data.
| Metric | monday CRM | Capsule CRM |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 1,885 | 528 |
| Ease of use | 9.0 | 9.5 |
| Ease of setup | 8.7 | 9.4 |
| Quality of support | 8.7 | 9.5 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 67.566109 | 84.512428 |
| Small Business | 73.9% | 93.1% |
| Mid-Market | 23.0% | 6.6% |
| Enterprise | 3.0% | 0.4% |
| Total page views | 7,325 | 1,773 |
| Total LLM citations | 48,088 | 18,728 |
monday CRM
The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.
- Ease of Use
- Integrations
- Automation
- Customizability
- Intuitive
- Features
Capsule CRM
Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.
- Ease of Use
- Customer Support
- User-Friendly
- Simplicity
- Task Management
- Easy Setup