G2 Vendor Directory

monday CRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

Bigin by Zoho CRM

by Zoho

Overall rating4.54.6
Review count1,885877
Ease of use9.09.2
Ease of setup8.78.9
Quality of support8.78.7
Meets requirements8.88.8
NPS67.56610974.112257
Small Business73.9%90.9%
Mid-Market23.0%8.1%
Enterprise3.0%1.0%
Total page views7,3253,314
Total LLM citations48,08821,375

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable