G2 Vendor Directory

MiVoice 5000 vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

Zoom Workplace

by Zoom

Overall rating3.94.5
Review count12356,430
Ease of use8.39.2
Ease of setup7.79.2
Quality of support7.68.9
Meets requirements8.49.3
NPS22.41379371.13377
Small Business27.7%50.8%
Mid-Market57.1%31.4%
Enterprise15.1%17.8%
Total page views1726,539
Total LLM citations0180,152

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    Zoom Workplace

    Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Video Quality
    • Features
    • Screen Sharing