G2 Vendor Directory

MiVoice 5000 vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

Webex Calling

by Cisco

Overall rating3.94.5
Review count123644
Ease of use8.39.3
Ease of setup7.79.0
Quality of support7.69.0
Meets requirements8.49.3
NPS22.41379371.935484
Small Business27.7%29.9%
Mid-Market57.1%40.5%
Enterprise15.1%29.6%
Total page views171,093
Total LLM citations04,592

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    Webex Calling

    Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

    Pros

    • Ease of Use
    • Reliability
    • Call Quality
    • Video Conferencing
    • Integrations
    • Features