G2 Vendor Directory

MiVoice 5000 vs. net2phone

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

net2phone

by net2phone

Overall rating3.94.4
Review count123194
Ease of use8.38.9
Ease of setup7.78.6
Quality of support7.68.8
Meets requirements8.48.9
NPS22.41379366.666667
Small Business27.7%79.9%
Mid-Market57.1%17.5%
Enterprise15.1%2.6%
Total page views17766
Total LLM citations02,926

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    net2phone

    net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

    Pros

    • Ease of Use
    • Customer Service
    • Customer Support
    • Helpful
    • Simplicity Focus
    • Affordable