G2 Vendor Directory

MiVoice 5000 vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating3.94.3
Review count12370
Ease of use8.38.8
Ease of setup7.78.7
Quality of support7.68.8
Meets requirements8.49.0
NPS22.41379358.571429
Small Business27.7%37.3%
Mid-Market57.1%35.8%
Enterprise15.1%26.9%
Total page views17384
Total LLM citations0917

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    Fusion Connect: Modern Connectivity and Communications Solutions

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reliability
    • Customer Service
    • Efficiency