G2 Vendor Directory

MiVoice 5000 vs. CTM

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

CTM

by CTM

Overall rating3.94.5
Review count123761
Ease of use8.38.8
Ease of setup7.78.6
Quality of support7.69.2
Meets requirements8.49.2
NPS22.41379370.701513
Small Business27.7%66.4%
Mid-Market57.1%30.1%
Enterprise15.1%3.5%
Total page views173,966
Total LLM citations04,007

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    CTM

    CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Call Tracking
    • Features
    • Integrations