G2 Vendor Directory

MiVoice 5000 vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

Broadvoice

by Broadvoice

Overall rating3.94.5
Review count12364
Ease of use8.39.4
Ease of setup7.79.2
Quality of support7.69.2
Meets requirements8.49.2
NPS22.41379373.015873
Small Business27.7%59.4%
Mid-Market57.1%26.6%
Enterprise15.1%14.1%
Total page views17230
Total LLM citations0796

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    Broadvoice

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • VoIP Services
    • Customer Service
    • Accessibility