G2 Vendor Directory

MiVoice 5000 vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

Avaya Unified Communications

by Avaya

Overall rating3.94.2
Review count12342
Ease of use8.38.9
Ease of setup7.78.1
Quality of support7.68.7
Meets requirements8.49.2
NPS22.41379344.736842
Small Business27.7%16.7%
Mid-Market57.1%23.8%
Enterprise15.1%59.5%
Total page views17406
Total LLM citations0728

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    Avaya Unified Communications

    Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

    Pros

    • Ease of Use
    • Video Conferencing
    • Instant Messaging
    • Remote Work
    • VoIP Services
    • Easy Integration