Mint Service Desk vs. Infraon Desk
A side-by-side comparison based on G2 review data.
| Metric | Mint Service Desk | Infraon Desk |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 17 | 27 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.3 | 9.2 |
| Quality of support | 9.7 | 9.0 |
| Meets requirements | 9.4 | 9.0 |
| NPS | 93.333333 | 85.185185 |
| Small Business | 52.9% | 18.5% |
| Mid-Market | 35.3% | 51.9% |
| Enterprise | 11.8% | 29.6% |
| Total page views | 215 | 80 |
| Total LLM citations | 160 | 26 |
Mint Service Desk
Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users.
Infraon Desk
AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.