Mint Service Desk vs. Halo Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Mint Service Desk | Halo Service Desk |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 17 | 17 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 9.3 | 8.3 |
| Quality of support | 9.7 | 9.5 |
| Meets requirements | 9.4 | 8.9 |
| NPS | 93.333333 | 64.705882 |
| Small Business | 52.9% | 47.1% |
| Mid-Market | 35.3% | 35.3% |
| Enterprise | 11.8% | 17.6% |
| Total page views | 215 | 90 |
| Total LLM citations | 160 | 472 |
Mint Service Desk
Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users.
Halo Service Desk
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.