Microsoft 365 vs. Shortwave
A side-by-side comparison based on G2 review data.
| Metric | Microsoft 365 | Shortwave |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 5,875 | 68 |
| Ease of use | 9.1 | 9.5 |
| Ease of setup | 9.0 | 9.5 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 74.635464 | 63.235294 |
| Small Business | 34.6% | 60.3% |
| Mid-Market | 35.1% | 33.8% |
| Enterprise | 30.3% | 5.9% |
| Total page views | 5,274 | 223 |
| Total LLM citations | 42,284 | 5,694 |
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration
Shortwave
Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.
- Ease of Use
- Automation
- AI Integration
- Email Tracking
- Customer Support
- Easy Integrations