Microsoft 365 vs. Front
A side-by-side comparison based on G2 review data.
| Metric | Microsoft 365 | Front |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 5,875 | 2,527 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 74.635464 | 81.141238 |
| Small Business | 34.6% | 48.4% |
| Mid-Market | 35.1% | 42.1% |
| Enterprise | 30.3% | 9.6% |
| Total page views | 5,274 | 3,977 |
| Total LLM citations | 42,284 | 128,965 |
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration
Front
Front is an AI customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, AI agents, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. Front brings conversations across email, SMS, WhatsApp, live chat, social channels, and other connected channels into a shared workspace.
- Ease of Use
- Team Collaboration
- Communication
- Features
- Email Management
- Collaboration