Microsoft 365 vs. Drag
A side-by-side comparison based on G2 review data.
| Metric | Microsoft 365 | Drag |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 5,875 | 261 |
| Ease of use | 9.1 | 9.0 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 8.7 | 9.4 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 74.635464 | 62.598425 |
| Small Business | 34.6% | 86.0% |
| Mid-Market | 35.1% | 11.3% |
| Enterprise | 30.3% | 2.7% |
| Total page views | 5,274 | 181 |
| Total LLM citations | 42,284 | 998 |
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration
Drag
Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations.
- Collaboration
- Team Collaboration
- Organization
- Ease of Use
- Email Management
- Efficiency