Microsoft Quick Assist vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | ScreenConnect |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 34 | 520 |
| Ease of use | 9.7 | 9.4 |
| Ease of setup | 9.7 | 9.1 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 59.375 | 80.040733 |
| Small Business | 41.2% | 66.5% |
| Mid-Market | 26.5% | 30.2% |
| Enterprise | 32.4% | 3.3% |
| Total page views | 204 | 621 |
| Total LLM citations | 1,267 | 4,745 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed