Microsoft Quick Assist vs. NetSupport Manager
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | NetSupport Manager |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 34 | 18 |
| Ease of use | 9.7 | 9.5 |
| Ease of setup | 9.7 | 9.3 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 9.1 | 9.7 |
| NPS | 59.375 | 88.235294 |
| Small Business | 41.2% | 22.2% |
| Mid-Market | 26.5% | 55.6% |
| Enterprise | 32.4% | 22.2% |
| Total page views | 204 | 97 |
| Total LLM citations | 1,267 | 208 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
NetSupport Manager
Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.