Microsoft Quick Assist vs. ManageEngine Remote Access Plus
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | ManageEngine Remote Access Plus |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 34 | 35 |
| Ease of use | 9.7 | 9.1 |
| Ease of setup | 9.7 | 9.2 |
| Quality of support | 9.2 | 9.1 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 59.375 | 58.823529 |
| Small Business | 41.2% | 52.9% |
| Mid-Market | 26.5% | 38.2% |
| Enterprise | 32.4% | 8.8% |
| Total page views | 204 | 129 |
| Total LLM citations | 1,267 | 290 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease