G2 Vendor Directory

Microsoft Quick Assist vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricMicrosoft Quick Assist

by Microsoft

LogMeIn Resolve

by GoTo

Overall rating4.44.3
Review count34474
Ease of use9.79.1
Ease of setup9.79.0
Quality of support9.28.9
Meets requirements9.19.1
NPS59.37555.201699
Small Business41.2%35.5%
Mid-Market26.5%43.1%
Enterprise32.4%21.4%
Total page views2041,211
Total LLM citations1,2675,616

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features