Microsoft Quick Assist vs. ISL Online
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | ISL Online |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 34 | 625 |
| Ease of use | 9.7 | 9.4 |
| Ease of setup | 9.7 | 9.2 |
| Quality of support | 9.2 | 9.3 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 59.375 | 75.369458 |
| Small Business | 41.2% | 51.7% |
| Mid-Market | 26.5% | 26.0% |
| Enterprise | 32.4% | 22.3% |
| Total page views | 204 | 703 |
| Total LLM citations | 1,267 | 3,394 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple