Microsoft Quick Assist vs. FixMe.IT
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | FixMe.IT |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 34 | 221 |
| Ease of use | 9.7 | 9.7 |
| Ease of setup | 9.7 | 9.6 |
| Quality of support | 9.2 | 9.5 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 59.375 | 82.272727 |
| Small Business | 41.2% | 66.1% |
| Mid-Market | 26.5% | 31.7% |
| Enterprise | 32.4% | 2.3% |
| Total page views | 204 | 80 |
| Total LLM citations | 1,267 | 126 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.