Microsoft Quick Assist vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Quick Assist | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 34 | 396 |
| Ease of use | 9.7 | 9.4 |
| Ease of setup | 9.7 | 8.9 |
| Quality of support | 9.2 | 9.3 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 59.375 | 79.949239 |
| Small Business | 41.2% | 15.0% |
| Mid-Market | 26.5% | 36.5% |
| Enterprise | 32.4% | 48.6% |
| Total page views | 204 | 899 |
| Total LLM citations | 1,267 | 6,953 |
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus