G2 Vendor Directory

Microsoft Quick Assist vs. Apple Remote Desktop

A side-by-side comparison based on G2 review data.

MetricMicrosoft Quick Assist

by Microsoft

Apple Remote Desktop

by Apple

Overall rating4.44.3
Review count3453
Ease of use9.78.8
Ease of setup9.78.4
Quality of support9.28.3
Meets requirements9.18.6
NPS59.37545.283019
Small Business41.2%35.8%
Mid-Market26.5%30.2%
Enterprise32.4%34.0%
Total page views204129
Total LLM citations1,2671,214

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer