G2 Vendor Directory

Microsoft Outlook vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricMicrosoft Outlook

by Microsoft

Zoom Workplace

by Zoom

Overall rating4.54.5
Review count3,55956,430
Ease of use9.19.2
Ease of setup9.29.2
Quality of support8.88.9
Meets requirements9.39.3
NPS69.5076371.13377
Small Business25.2%50.8%
Mid-Market36.5%31.4%
Enterprise38.2%17.8%
Total page views3,58626,539
Total LLM citations9,330180,152

Microsoft Outlook

Microsoft Outlook is a comprehensive email and calendar application designed to help users stay connected and organized across various devices. It integrates email, calendar, contacts, and tasks into a single platform, enabling efficient management of communications and schedules. With a Microsoft 365 subscription, users can share attachments directly from OneDrive, access contacts, and view LinkedIn profiles, enhancing productivity and collaboration.

Pros

  • Ease of Use
  • Calendar Integration
  • Integrations
  • Scheduling
  • Features
  • Intuitive

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing