Microsoft Dynamics 365 Customer Voice vs. SAP SuccessFactors HCM
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Dynamics 365 Customer Voice | SAP SuccessFactors HCM |
|---|---|---|
| Overall rating | 4.3 | 4.1 |
| Review count | 25 | 1,659 |
| Ease of use | 9.0 | 8.5 |
| Ease of setup | 9.1 | 8.2 |
| Quality of support | 9.2 | 8.3 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 54.545455 | 40.135593 |
| Small Business | 36.0% | 10.6% |
| Mid-Market | 32.0% | 33.5% |
| Enterprise | 32.0% | 55.8% |
| Total page views | 88 | 3,455 |
| Total LLM citations | 93 | 13,992 |
Microsoft Dynamics 365 Customer Voice
Capture, analyze, and act on customer and employee feedback with a simple-yet-powerful enterprise survey solution.
- Integrations
SAP SuccessFactors HCM
SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story.
- Ease of Use
- Features
- HR Management
- Comprehensive Features
- Simple
- Helpful