G2 Vendor Directory

Microsoft Dynamics 365 Customer Voice vs. Qualtrics Employee Experience

A side-by-side comparison based on G2 review data.

MetricMicrosoft Dynamics 365 Customer Voice

by Microsoft

Qualtrics Employee Experience

by Qualtrics

Overall rating4.34.4
Review count25463
Ease of use9.08.8
Ease of setup9.18.4
Quality of support9.28.8
Meets requirements8.99.0
NPS54.54545559.020045
Small Business36.0%15.1%
Mid-Market32.0%36.7%
Enterprise32.0%48.2%
Total page views88729
Total LLM citations939,718

Microsoft Dynamics 365 Customer Voice

Capture, analyze, and act on customer and employee feedback with a simple-yet-powerful enterprise survey solution.

Pros

  • Integrations

Qualtrics Employee Experience

Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation.

Pros

  • Ease of Use
  • Data Management
  • Features
  • Time-saving
  • Customer Support
  • Helpful