Microsoft Clarity vs. Heap by Contentsquare
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Clarity | Heap by Contentsquare |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 55 | 1,097 |
| Ease of use | 9.3 | 8.3 |
| Ease of setup | 9.6 | 8.7 |
| Quality of support | 8.2 | 8.9 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 72.727273 | 55.493482 |
| Small Business | 64.8% | 34.6% |
| Mid-Market | 25.9% | 54.1% |
| Enterprise | 9.3% | 11.3% |
| Total page views | 1,058 | 947 |
| Total LLM citations | 7,453 | 2,094 |
Microsoft Clarity
Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.
- Recording
- Session Recordings
- Insights
- Ease of Use
- User Behavior Tracking
- Usability
Heap by Contentsquare
Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored?
- Ease of Use
- Insights
- Efficiency
- Intuitive
- Automation
- Tracking