G2 Vendor Directory

Microsoft Clarity vs. Heap by Contentsquare

A side-by-side comparison based on G2 review data.

MetricMicrosoft Clarity

by Microsoft

Heap by Contentsquare

by Contentsquare

Overall rating4.54.4
Review count551,097
Ease of use9.38.3
Ease of setup9.68.7
Quality of support8.28.9
Meets requirements9.08.8
NPS72.72727355.493482
Small Business64.8%34.6%
Mid-Market25.9%54.1%
Enterprise9.3%11.3%
Total page views1,058947
Total LLM citations7,4532,094

Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.

Pros

  • Recording
  • Session Recordings
  • Insights
  • Ease of Use
  • User Behavior Tracking
  • Usability

Heap by Contentsquare

Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored?

Pros

  • Ease of Use
  • Insights
  • Efficiency
  • Intuitive
  • Automation
  • Tracking