Microsoft Forms vs. SurveySparrow
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Forms | SurveySparrow |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 476 | 2,065 |
| Ease of use | 9.3 | 9.2 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 8.9 | 9.0 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 66.233766 | 62.827484 |
| Small Business | 19.1% | 68.5% |
| Mid-Market | 43.3% | 24.5% |
| Enterprise | 37.6% | 7.0% |
| Total page views | 759 | 1,968 |
| Total LLM citations | 4,516 | 12,555 |
Microsoft Forms
Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events.
- Ease of Use
- Ease of Creation
- Intuitive
- Integrations
- Helpful
- Simple
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive