Microsoft Forms vs. EngageBay
A side-by-side comparison based on G2 review data.
| Metric | Microsoft Forms | EngageBay |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 476 | 792 |
| Ease of use | 9.3 | 9.2 |
| Ease of setup | 9.4 | 9.2 |
| Quality of support | 8.9 | 9.5 |
| Meets requirements | 9.0 | 9.4 |
| NPS | 66.233766 | 88.431877 |
| Small Business | 19.1% | 69.4% |
| Mid-Market | 43.3% | 29.0% |
| Enterprise | 37.6% | 1.7% |
| Total page views | 759 | 4,682 |
| Total LLM citations | 4,516 | 2,348 |
Microsoft Forms
Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events.
- Ease of Use
- Ease of Creation
- Intuitive
- Integrations
- Helpful
- Simple
EngageBay
EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.
- Ease of Use
- Automation
- Customer Support
- Features
- Automations
- Automation Features