G2 Vendor Directory

Microsoft Forms vs. EngageBay

A side-by-side comparison based on G2 review data.

MetricMicrosoft Forms

by Microsoft

EngageBay

by EngageBay Inc

Overall rating4.44.6
Review count476792
Ease of use9.39.2
Ease of setup9.49.2
Quality of support8.99.5
Meets requirements9.09.4
NPS66.23376688.431877
Small Business19.1%69.4%
Mid-Market43.3%29.0%
Enterprise37.6%1.7%
Total page views7594,682
Total LLM citations4,5162,348

Microsoft Forms

Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Integrations
  • Helpful
  • Simple

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features