G2 Vendor Directory

Merren Customer Survey Platform vs. Microsoft Forms

A side-by-side comparison based on G2 review data.

MetricMerren Customer Survey Platform

by Merren

Microsoft Forms

by Microsoft

Overall rating4.84.4
Review count28476
Ease of use9.79.3
Ease of setup9.59.4
Quality of support9.78.9
Meets requirements9.59.0
NPS10066.233766
Small Business64.3%19.1%
Mid-Market35.7%43.3%
Enterprise0.0%37.6%
Total page views27759
Total LLM citations574,516

Merren Customer Survey Platform

Merren is now an AI-Led Customer Research Platform that brings speed, scale, and depth to customer insights. At its core is Maya, our AI interviewer runs in-depth conversations that feel human over chat or voice. Maya conducts interviews across languages and time zones, at a scale. Maya designs instant discussion guides, runs multilingual interviews and analyzes responses. Within hours, you receive transcripts, themes, sentiment, and audio or video snippets. Empower researchers and marketers to make smarter product and marketing decisions, faster.

Pros

  • Feedback
  • Ease of Use
  • Time-saving
  • Survey Creation
  • Feature Development
  • User Interface

Microsoft Forms

Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Integrations
  • Helpful
  • Simple