Merren Customer Survey Platform
Reviews
Star rating
Rank in Survey
Pros and cons
Pros
- Feedback
- Ease of Use
- Time-saving
- Survey Creation
- Feature Development
- User Interface
Cons
- Limited Templates
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 64.3% |
| Mid-Market | 35.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.7 |
Satisfaction ratings
What reviewers say
Easy and quick customer data
“This tool allowed more users to respond and engage with our surveys. Dashboard was very good.”
Improved Response Rate on Feedback Forms
“We recently started using Merren to gather feedback from our customers, and it’s been working really well. Setting up surveys is simple, and the customization options make it easy to tailor questions to our needs. One feature that stands out is being able to share surveys directl”
Merren has solved the issue of low survey response rates.
“While using Merren initially, I discovered that people are more receptive to Merren surveys. I used the dyamic email feature and I got more response rate over the dashboard. This is a big win.”