Merchant RMS vs. Retail Pro
A side-by-side comparison based on G2 review data.
| Metric | Merchant RMS | Retail Pro |
|---|---|---|
| Overall rating | 3.3 | 3.8 |
| Review count | 11 | 33 |
| Ease of use | 6.5 | 8.2 |
| Ease of setup | 8.6 | 8.6 |
| Quality of support | 6.5 | 8.1 |
| Meets requirements | 8.0 | 8.6 |
| NPS | 0 | 3.448276 |
| Small Business | 45.5% | 32.3% |
| Mid-Market | 36.4% | 51.6% |
| Enterprise | 18.2% | 16.1% |
| Total page views | 18 | 153 |
| Total LLM citations | 1 | 886 |
Merchant RMS
Merchant RMS is a store management system including POS, purchasing, inventory control, CRM and integrated communications for multi store environments.
Retail Pro
Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities.