G2 Vendor Directory

Mend vs. Tebra (previously Kareo + PatientPop)

A side-by-side comparison based on G2 review data.

MetricMend

by Mendfamily

Tebra (previously Kareo + PatientPop)

by Tebra

Overall rating4.74.1
Review count135263
Ease of use9.58.8
Ease of setup9.28.8
Quality of support9.67.9
Meets requirements9.78.4
NPS83.80952446.875
Small Business52.6%86.9%
Mid-Market31.1%11.9%
Enterprise16.3%1.2%
Total page views11,8431,966
Total LLM citations2,53215,318

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication

Tebra (previously Kareo + PatientPop)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Efficiency
  • User Interface
  • Setup Ease