Mend vs. Tebra (previously Kareo + PatientPop)
A side-by-side comparison based on G2 review data.
| Metric | Mend | Tebra (previously Kareo + PatientPop) |
|---|---|---|
| Overall rating | 4.7 | 4.1 |
| Review count | 135 | 263 |
| Ease of use | 9.5 | 8.8 |
| Ease of setup | 9.2 | 8.8 |
| Quality of support | 9.6 | 7.9 |
| Meets requirements | 9.7 | 8.4 |
| NPS | 83.809524 | 46.875 |
| Small Business | 52.6% | 86.9% |
| Mid-Market | 31.1% | 11.9% |
| Enterprise | 16.3% | 1.2% |
| Total page views | 11,843 | 1,966 |
| Total LLM citations | 2,532 | 15,318 |
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
Tebra (previously Kareo + PatientPop)
Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform.
- Ease of Use
- Features
- Customer Support
- Efficiency
- User Interface
- Setup Ease