G2 Vendor Directory

Mend vs. Demandforce

A side-by-side comparison based on G2 review data.

MetricMend

by Mendfamily

Demandforce

by Internet Brands

Overall rating4.73.4
Review count13529
Ease of use9.58.2
Ease of setup9.27.4
Quality of support9.68.2
Meets requirements9.78.0
NPS83.809524-3.703704
Small Business52.6%64.3%
Mid-Market31.1%35.7%
Enterprise16.3%0.0%
Total page views11,843279
Total LLM citations2,532540

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication

Demandforce

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Pros

  • Communication Efficiency
  • Communication
  • Feedback Management
  • Text Messaging
  • Meeting Management
  • Setup Ease