Demandforce
29
Reviews
3.4
Star rating
#3
Rank in AI Patient Engagement & Operations
Pros and cons
Pros
- Communication Efficiency
- Communication
- Feedback Management
- Text Messaging
- Meeting Management
- Setup Ease
Cons
- Poor Customer Support
- Scheduling Issues
- Slow Speed
- Messaging Issues
- Payment Issues
- Notification Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
-4
Small Business
8
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 64.3% |
| Mid-Market | 35.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 1.0 |
| 2025 Q3 | 1 | — |
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.2
Ease of Setup7.4
Quality of Support8.2
Meets Requirements8.0
What reviewers say
Real-Time Two-Way Texting Makes Communication Effortless
5.0
“I appreciate Demandforce's real-time two-way texting feature. It allows for immediate communication, making it much easier to connect and respond quickly.”
They couldn't get our instance working after 6 weeks.
0.0
“I did not use the patient recall and reminder features, but it could be good for someone without a solution.”
Couldn't Keep up with the Change
0.5
“The staff was friendly and as helpful as they could be with the tools that they were provided.”