MasterControl Quality Management System vs. Kivo
A side-by-side comparison based on G2 review data.
| Metric | MasterControl Quality Management System | Kivo |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 541 | 23 |
| Ease of use | 8.1 | 9.8 |
| Ease of setup | 7.9 | 9.5 |
| Quality of support | 8.8 | 9.7 |
| Meets requirements | 8.8 | 9.7 |
| NPS | 52.222222 | 100 |
| Small Business | 9.7% | 65.2% |
| Mid-Market | 64.8% | 34.8% |
| Enterprise | 25.5% | 0.0% |
| Total page views | 2,429 | 640 |
| Total LLM citations | 21,754 | 5,620 |
MasterControl Quality Management System
MasterControl Quality Excellence (Qx) is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. Qx is trusted by more than 1,300 pharmaceutical, biotech, and medical device companies.
- Ease of Use
- Document Management
- Training
- Document Control
- Features
- Intuitive
Kivo
Kivo is building the infrastructure for GxP compliance in the era of AI-powered drug development. Its unified cloud platform supports Regulatory, Clinical, and Quality operations — including RIM, eTMF, QMS, controlled document management, submission assembly, eCTD lifecycle management, inspection readiness, SOP management, and training management — within a single, audit-ready environment.
- Ease of Use
- Implementation Ease
- User Interface
- Customization
- Customer Support
- Features