G2 Vendor Directory

ManageEngine Remote Access Plus vs. Syncro

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

Syncro

by Syncro Technologies Inc.

Overall rating4.44.5
Review count35564
Ease of use9.19.0
Ease of setup9.28.9
Quality of support9.18.7
Meets requirements9.28.9
NPS58.82352967.49556
Small Business52.9%89.0%
Mid-Market38.2%10.0%
Enterprise8.8%1.0%
Total page views1293,336
Total LLM citations29014,162

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support