G2 Vendor Directory

ManageEngine Remote Access Plus vs. Splashtop Remote Support

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

Splashtop Remote Support

by Splashtop Inc.

Overall rating4.44.7
Review count35286
Ease of use9.19.6
Ease of setup9.29.5
Quality of support9.19.5
Meets requirements9.29.6
NPS58.82352986.545455
Small Business52.9%56.8%
Mid-Market38.2%38.9%
Enterprise8.8%4.3%
Total page views129606
Total LLM citations2909,168

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

Splashtop Remote Support

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Simple
  • Reliability
  • Setup Ease