G2 Vendor Directory

ManageEngine Remote Access Plus vs. ScreenConnect

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

ScreenConnect

by ConnectWise

Overall rating4.44.7
Review count35520
Ease of use9.19.4
Ease of setup9.29.1
Quality of support9.19.0
Meets requirements9.29.4
NPS58.82352980.040733
Small Business52.9%66.5%
Mid-Market38.2%30.2%
Enterprise8.8%3.3%
Total page views129621
Total LLM citations2904,745

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed