G2 Vendor Directory

ManageEngine Remote Access Plus vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricManageEngine Remote Access Plus

by Zoho

LogMeIn Resolve

by GoTo

Overall rating4.44.3
Review count35474
Ease of use9.19.1
Ease of setup9.29.0
Quality of support9.18.9
Meets requirements9.29.1
NPS58.82352955.201699
Small Business52.9%35.5%
Mid-Market38.2%43.1%
Enterprise8.8%21.4%
Total page views1291,211
Total LLM citations2905,616

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

Pros

  • Automation
  • Deployment Ease
  • Easy Setup
  • Ease of Use
  • Easy Integrations
  • Implementation Ease

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features